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Shipping Information

Toyota Home Sewing will use Australia Post to despatch any parts and accessories orders, and StarTrack, Couriers Please or Toll to deliver machines.
For orders in Australia, a shipping change of $8.95 will be applied to orders under $50.00. Orders over $50 will receive free shipping. For orders to New Zealand, a flat rate shipping change of $12.95 will apply to parts and accessories, and $60.00 to machine orders.

Should we have any questions about your order, a member of our sales team will be in touch.
 

How long will it take for my order to be delivered?

We aim to have all orders despatched within 2 business days of receiving them. Depending on the courier, and your location, we endeavour to have your order delivered within 7 working days of despatch date. If you have not received your order within 14 working days, please contact us.
 

Can I track my order?

Upon despatch of your order, you will receive an email with the name of the courier and tracking details. You can track your order through the following links:
Australia Post: https://auspost.com.au/track 
StarTrack: https://sttrackandtrace.startrack.com.au
Couriers Please: https://www.couriersplease.com.au/tools/track
Toll: https://online.toll.com.au

Please allow 24 hours for your parcel to register the consignment tracking number against your order, before attempting to track your parcel.


International Shipping

Toyota Home Sewing currently only ship to Australia and New Zealand. If you are interested in a product on our website, please do not hesitate to contact us and we will direct you to your nearest international office.